To some people, when they see “ISO 9001” written somewhere, they’re seeing just a bunch of letters and numbers that don’t have any meaning to them. But, to those of us in business and manufacturing industries, and specifically in industries where valveless metering pumps and dispensers are used, that group of letters and numbers means so much more. “ISO 9001” is a quality management standard set by the ISO (International Organization for Standardization). The ISO is “the world’s largest developer of voluntary International Standards,” according to the organization’s website.
As previously mentioned, ISO 9001 is a quality management standard and it’s part of the ISO 9000 “family.” But what exactly does this all mean? According to the ISO, it published its first quality management standard in 1987 and, almost three decades later, “standards in the ISO 9000 family have gone on to become some of the most well known and best selling standards.” Specifically, ISO 9001 sets out the criteria for a quality management system and, according to the ISO website, it “is the only standard in the family that can be certified to… It can be used by any organization, large or small, regardless of its field of activity.”
Fluid Metering, Inc. is certified to ISO 9001:2008. Having this certification means a lot to us. We believe it also means a lot to our customers and prospective customers. We don’t just promote ourselves as a company that has quality management practices and standards in place – Fluid Metering quality standards are certified! ISO 9001 certification proves our commitment to providing our customers with the highest quality valveless metering pumps. We also provide exceptional customer service and technical support, the kind of service our customers know they can count on when they buy valveless metering pumps and dispensers from us.
As a supplier of metering pumps, OEM pumps for medical and analytical instrumentation, water treatment pumps, metering systems and other products, Fluid Metering’s conformity to ISO 9001 means that we’ve established a systematic approach to quality management to ensure that our customers’ needs are “clearly understood, agreed and fulfilled.” In fact, the purchasing report, ISO 9001 – What does it mean in the supply chain? says, “The objective of ISO 9001 is to provide a set of requirements that, if effectively implemented, will give you confidence that your supplier can consistently provide products and services that meet your needs and expectations and comply with applicable regulations.”
Learn more about Fluid Metering, Inc., the products we offer, our ISO 9001:2008 certification, and our commitment to quality by visiting our website, or by calling us at 1-800-223-3388.